Stream.JoinWeb General FAQs

Click here for instructions on how to            link to your media files! What is Stream.JoinWeb? What is streaming media? I have audio & video. Now what? What do you mean by format? How does Stream.JoinWeb fit into this? Are long-term contracts required? Are different price packages? Can you take care of all my needs? What if I don't have a Web site?

2. What is Stream.JoinWeb?
    Stream.JoinWeb is a streaming media services company that enables you to:

add your original audio & video to your Web site
stream a Powerpoint presentation
stream live broadcasts across the Internet
webcast corporate meetings
stream Flash animation & multi-media presentations

3. What is streaming media?
Audio and/or video that plays over the Internet without downloading to the end user's computer. Think television and radio for your computer. Streaming is different from downloading in that playback starts immediately with just a mouse click for the viewer, and the large file is not saved to the viewer's computer. This provides a high level of security for original content.

4. I have audio &  video. Now what?

Each audio and/or video program is converted to a digital file (digitization).
This digital information is converted to a format designed for streaming - a process called encoding.

Files that begin as digital videos, for example, can easily be downloaded to your computer and encoded by you. (See Support for more info.) Other data (such as non-digital video and audio tapes) might require additional equipment for digitization. Or, Stream.JoinWeb can digitize and encode your media for you.

5. What do you mean by format?
Microsoft's Windows Media Player, Real Networks' RealPlayer, Apple's QuickTime and MP3 are all software "formats" designed to play streaming media on your computer. The players can be downloaded free from the respective Web sites of each company. Each format offers a free, downloadable version of their encoding software.

6. How does Stream.JoinWeb fit into this?
Your Web site is hosted on a Web server (computer). This server computer is a different server than the video servers required to host streaming media. One company can host your Web site (JoinWeb.com) while another company (Stream.JoinWeb.com) hosts your streaming media. To the end user, it all appears to come from the same place - your Web site.

7. Does Stream.JoinWeb require long-term contracts?
No. All accounts are month-to-month and can be canceled at any time, with expiration occurring at the end of the current period. We pro-rate (daily) back to you any unused portion of the accounts during an upgrade or downgrade.

8. Does Stream.JoinWeb offer different structured price packages?
Yes. For more information, see our pricing page.

9. Can I just send you my material and let you take care of the rest?
Yes, Stream.JoinWeb can capture and convert your media for you for a nominal fee. (Click here for price quote. Please complete the information as best as you can. We'll contact you with any questions). Or, if you prefer to do this yourself, but think you'll need help, you can contact our tech support team and they will walk you through the process of uploading your media, if necessary. Our goal is to empower you to manage your own content so you can upload, delete and modify your account as often as you need. (To contact customer support, click here

10. What if I don't have a Web site?
If you're looking for a free solution, we recommend www.h-free.com, their template-based Web sites will enable you to set up a site online, in as little as 10 minutes, without knowing any Web programming. You can then stream your media from this Web site. To see a sample, go to www.h-free.com.

If you require a commercial web site, simply fill out this request for web site development form.